We also find out that the only accounts picked up the bad trade without SL are our signal and slave account because this trade is not copied by the Internet Trade Mirror EA which will set 7 pips SL automatically. Please note that the SL limit set from the Internet Trade Mirror EA is a part of our risk management for our clients alone with our VDS.
Even we are the only one suffering from this computers/EAs issues, we have found solutions to prevent it from happened.
We will close this trade either at a better price or at margin call no later than 2AM tomorrow and will add $1000 to the slave account to trade again.
Please let us know if you have any questions by adding comment here or contact us directly. We commit to provide the best possible service to all of our clients and do everything we can to produce consistent profits for you.